Frequently Asked Questions
Your most common questions, answered.
 
I had an account on the previous Muck Rack Academy. How can I access my earned certifications?
You're in luck! Simply sign up for a new account using the same email you used on our previous site, and your earned certifications will appear on your Academy profile.
How much do Muck Rack Academy courses cost?
All of our courses are free! Just sign in or create your Academy account and you can get started.
Does the video content include captions?
Yes, our entire video library includes captioning.
I'm not a customer yet, and I'd like to learn more about Muck Rack. Where can I do that?
We're happy to hear you're interested in Muck Rack. Feel free to request a demo here. 
 
 
 
Socialize Impact
Learn how to showcase your team’s success with engaging reports and newsletters.
0 Courses
Newsletters path-or-catalog Learning Paths
Fundamentals of Social Media
Learn how to use the most popular social media platforms for professional settings.
2 hours
Videos More than 30 minutes Earn a Certification
Fundamentals of Media Measurement
Learn how to measure your earned media efforts.
2 hours
Reporting Videos More than 30 minutes Earn a Certification Newly Released
Media Relationships and Pitching, On-Demand
Join our Customer Success team as we find relevant contacts, build a media list of those contacts, and then pitch to those contacts.
1 hour
More than 30 minutes Pitching On-Demand Webinars
Fundamentals of Media Relations
Learn how to build positive relationships with journalists.
2 hours
Videos More than 30 minutes Media Lists Pitching Earn a Certification
Media Relationships and Pitching
Register for an upcoming live webinar demonstrating how to find relevant contacts, build a media list, and pitch through Muck Rack.
1 hour
More than 30 minutes Live Webinars Pitching
Media Monitoring and Reporting
Register for an upcoming live webinar demonstrating how to monitor coverage, build dashboards and reports, and share your success through presentations.
1 hour
Reporting More than 30 minutes Live Webinars
Quantify Impact
Learn about tools that can help you demonstrate the ROI of your PR efforts.
0 Courses
Reporting path-or-catalog Learning Paths
Analyze Share of Voice
Learn how to measure Share of Voice between your brand or client and their competitors.
0 Courses
Reporting path-or-catalog Learning Paths
Media Monitoring
Learn to search for articles and configure Muck Rack alerts.
0 Courses
More than 30 minutes Searching the Database Monitoring path-or-catalog Learning Paths Alerting
Media Monitoring and Reporting, On-Demand
Join our Customer Success team as we focus on how to use Muck Rack to monitor coverage, build dashboards and reports, and share your success through presentations
1 hour
Reporting More than 30 minutes On-Demand Webinars
Searching on Muck Rack
Learn about Muck Rack's search options, and best practices for each.
0 Courses
More than 30 minutes Searching the Database Monitoring path-or-catalog Learning Paths
Media Reporting
Learn to compile your coverage with coverage reports and dashboards.
0 Courses
Reporting More than 30 minutes path-or-catalog Learning Paths
Media Relationships
Learn to configure your account, search for people, build media lists, and pitch through Muck Rack.
0 Courses
More than 30 minutes Media Lists path-or-catalog Learning Paths Pitching
Identify Resonating Topics
Learn how to identify the terms or phrases that appear most frequently in your news coverage.
0 Courses
Reporting path-or-catalog Learning Paths